How
do I contact Mental Health Services?
Mental Health Services are located at 3755 Virginia Beach
Boulevard, Norfolk, VA. and can be reached at (757) 664-7699.
Focusing upon the needs of adults with serious mental illness and children
with serious emotional disturbance, the Norfolk CSB provides an array of mental
health services including:
Case Management
The service definition is activities and services to assist
individuals and their families to access needed medical, psychiatric, social,
educational, vocational, and other supports essential to meeting basic needs.
Mental Health Case Management is a service available
to adults with serious mental illness, or children with serious emotional
disturbance or who are at risk of serious emotional disturbance. Each
client referred for service is assigned to a specific type of case management,
based upon an assessment of the client’s needs.
Psychiatric Services
The
primary focus of this service is to provide psychiatric assessment, evaluation
and stabilization services for clients with both chronic and acute mental health
disorders. Services focus on the
reduction and stabilization of symptoms to allow clients to engage in productive
daily life functioning.
Emergency
Services/Crisis Counseling
Emergency Services/Crisis Counseling is a State mandated
program. This unit provides short-term crisis counseling and referrals to
individuals on an emergency basis. Emergency
and crisis response services include: telephone interventions; face-to-face
assessments and evaluation (including pre-admission screening); psychiatric
consultation and other clinical consultation about mental health, substance
abuse, and special populations which include children, adolescents, geriatric,
people with mental retardation, and individuals involved in the forensic system.
Emergency Services/Crisis Counseling is staffed 24 hours a day, 7 days a
week and can be reached by calling (757) 664-7690.
Therapeutic Learning Center
The Therapeutic Learning Center (TLC) is a psychiatric rehabilitation program for adults with serious mental illness and/or co-occurring disorders. Psycho-educational classes and skill-building opportunities are provided to increase the likelihood that program participants will be able to be successful in independent living and/or attaining the life role of their choice. Empowerment, socialization skills training, family support and education are also provided within that framework. TLC staff can be reached at (757) 441-1170.
Mental
Health Residential Services (MHRS)
All
services are provided by a team of counselors and human services aides who
provide guidance and direction to residents on Activities of Daily Living (ADL’s)
and supportive counseling services. The
primary focus of the services is to provide transitional supervised independent
living for clients with mental health and/or substance abuse problems.
Services focus on the reduction of symptoms to allow consumers to
adequately perform their primary daily life functioning.
Mental
Health Residential Services - Supportive Living Program
The
mission of the Supportive Living Program is to increase or enhance the quality
of life for clients residing within their homes of choice. This is accomplished
by providing services, which will foster a sense of permanency, community
integration and strong independent living skills. The Supportive Living
Program staff can be reached at (757) 441-1710.
Program
of Assertive Community Treatment (PACT)
The
Norfolk Community Services Board PACT Program is indicated for adults with
severe and persistent mental illnesses. Symptoms and impairments of these
illnesses produce distress and major functional disability in adult role
functioning. Clients are not
excluded from PACT services because of severity of illness, disruptiveness in
the community or in the hospital, or failure to participate in or respond to
traditional mental health services. The three primary components of the
PACT Program are treatment, rehabilitation, and support services that are
provided seven days a week, evenings and holidays.
